Covid 19 Update

Updated 6th May 2021

Processing

Bert and Roxy is still open, and dispatching your orders. Currently, orders are being dispatched twice weekly. If you require your order sooner, just let me know when you order and I will do my best to accommodate. 

Shipping and Delivery

UK postal services are running well but with some local delays

UK orders: Most orders are getting to their destination within the expected time, although some are taking an extra few days. 

International orders: Currently, most orders are taking about 3 weeks to get to their destination, but there are some orders which are taking nearly 10 weeks to get to their destination.

For more information about possible delays in the receiving country please visit here.

Thank you again for your patience. If you have any concerns about your order, please contact me here, quoting your order number.